Permanent Jewelry Policy

Final Sale Policy

 

• • • Custom Cut: All sales are final.
  • • No Refunds: Chains are custom-fit and welded to your body.
  • No Returns: We cannot accept returns or exchanges.

 

Appointment Cancellations

 

• • • Deposit Window: Cancel 24 hours prior for a full refund.
  • • Late Notice: Cancellations under 24 hours forfeit the deposit.
  • Rescheduling: Rebook up to 4 hours before your slot.

 

Reweld & Repair Policy

 

• • • 30-Day Guarantee: Free rewelds if the weld fails early.
  • • Chain Required: You must bring the original chain with you.
  • After 30 Days: A small service fee applies for rewelds.

 

Lost Chains & Damage

 

• • • Lost Pieces: We do not replace lost chains for free.
  • • Stretched Chains: Gentle wear is required to prevent stretching.
  • Medical Removal: Cut it at the ring for easy rewelding.

 

 

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